Gold operations and trading
Purchases, assay results, custody records, settlement terms and collection appointments. Technical questions about purity or volume land here.
Accra, Greater Accra Region, Ghana
Mon to Fri · 8:00 to 17:00 GMT
Partnerships, gold enquiries, aggregate orders, supplier registration or a community matter. Send a message and the right desk answers, usually within one working day.
Tell us what you are trying to do and we will come back with the numbers, the schedule and the documents.
Accra, Greater Accra Region, Ghana
Monday to Friday, 8:00 to 17:00
Kumasi, Ashanti Region, Ghana
Collections welcome during working hours
If you already have a reference number, the tracker answers most questions instantly, at any hour, without waiting for an email.
Site visits to Kumasi and vault visits in Accra are welcome by appointment. Bring the identity document used on your account, and we will provide induction and protective equipment on arrival.
Say the word and we will put you through to the right person rather than passing you around.
Purchases, assay results, custody records, settlement terms and collection appointments. Technical questions about purity or volume land here.
Opening a vault, contribution schedules, statements, plan changes and anything to do with your personal holding.
Longer term supply arrangements, bulk programmes, joint ventures and supplier registration.
Company documents, licensing, and the records that partners, auditors and regulators ask to see.
Three groups we work with closely, and the door is open to all of them.
If you supply equipment, fuel, haulage or consumables, send your details and capability. We keep a register and we look locally first whenever the standard allows it.
Civil works, haulage and site services are contracted by tender or by negotiation. Contractor induction and safety compliance are required before anyone starts on our ground.
If you represent a community near either site, our team will meet you, listen, and put commitments in writing. That is how trust is built and kept.